CREG Systems donates and installs phone system upgrade for local mission.

Communication is key to providing much needed community support.


Watertown NY, February 13, 2021 – If you’ve placed a call into the Watertown Urban Mission or Impossible Dream thrift store recently, you may have noticed the new automated attendant greeting and simplified routing options that are making it easier to connect ‘North Country’ residents to the help and support they need during the pandemic.

CREG Systems has supported the Urban Mission’s phones, alarms, and cameras for the better part of the last 20 years. CREG recently donated and installed an upgrade to the mission’s Nortel phone system, allowing them to take advantage of new features such as remote worker/mobility integration,
built-in multi-level auto attendant, instant messaging, voicemail to email integration, and easy system/user administration. This has allowed the mission’s staff to be dynamic, adapt to changing COVID guidelines, and keep all lines of communication open with the community it supports.

“We at CREG Systems have always believed in the Urban Mission’s vision and recognize how important their work is for the community. Communication is vital during this global pandemic as people are relying on community organizations for help now more than ever,” said CREG Systems President, Jason Wendt. Lead installation technician, Jim Nichter also added “We’re excited to bring life back into the Mission’s phones. The new mobile and PC apps will let them answer their work phones no matter where they’re working from. If you need them, they’re just a call away.”

Watertown Urban Mission Executive Director, Dawn Cole had this to offer, “We truly appreciate our longstanding partnership with CREG Systems. This generous donation of a much-needed upgrade to our phone system has revolutionized our communications infrastructure, allowing us to be more responsive to our friends and neighbors in need.”

About CREG Systems Corp.

CREG Systems Corp has served Northern NY businesses in all areas of communication, security, cabling and technology since 1973.


Data Privacy Day January 28

Data Privacy Day is an international effort to empower individuals and encourage businesses to respect privacy, safeguard data, and enable trust.

Data Privacy Day is a global effort — taking place annually on January 28th — that generates awareness about the importance of privacy, highlights easy ways to protect personal information and reminds organizations that privacy is good for business. Data Privacy Day began in the United States and Canada in January 2008 as an extension of the Data Protection Day celebration in Europe. Data Protection Day commemorates the Jan. 28, 1981, signing of Convention 108, the first legally binding international treaty dealing with privacy and data protection. Data Privacy Day is observed annually on Jan. 28.

Data Privacy Day is the signature event in a greater privacy awareness and education effort. Year-round, NCSA educates consumers on how they can own their online presence and shows organizations how privacy is good for business.

In 2021, NCSA is encouraging individuals to “Own Your Privacy” by learning more about how to protect your valuable data online, and encouraging businesses to “Respect Privacy”, which advocates for holding organizations responsible for keeping individuals’ personal information safe from unauthorized access and ensuring fair, relevant and legitimate data collection and processing. These themes are encouraged through the below messaging and calls to action:

Calls to Action

  • Personal info is like money: Value it. Protect it. Personal information, such as your purchase history, IP address, or location, has tremendous value to businesses – just like money. Make informed decisions about whether or not to share your data with certain businesses by considering the amount of personal information they are asking for, and weighing it against the benefits you may receive in return.
  • Keep tabs on your apps. Many apps ask for access to personal information, such as your geographic location, contacts list, and photo album, before you can use their services. Be thoughtful about who gets that information, and wary of apps that require access to information that is not required or relevant for the services they are offering. Delete unused apps on your internet-connect devices and keep others secure by performing updates. 
  • Manage your privacy settings. Check the privacy and security settings on web services and apps and set them to your comfort level for information sharing. Each device, application or browser you use will have different features to limit how and with whom you share information. Get started with NCSA’s Manage Your Privacy Settings page:https://staysafeonline.org/stay-safe-online/managing-your-privacy/manage-privacy-settings/

Respect Privacy

ADVICE FOR BUSINESSES: RESPECT PRIVACY

According to a Pew Research Center study, 79% of U.S. adults report being concerned about the way their data is being used by companies. Respecting consumers’ privacy is a smart strategy for inspiring trust and enhancing reputation and growth in your business.

Calls to Action:

  • If you collect it, protect it. Data breaches can not only lead to great financial loss, but a loss in reputation and customer trust. Follow reasonable security measures to keep individuals’ personal information safe from inappropriate and unauthorized access. Make sure the personal data you collect is processed in a fair manner and only collected for relevant and legitimate purposes.
  • Consider adopting a privacy framework. Build privacy into your business by researching and adopting a privacy framework to help you manage risk and create a culture of privacy in your organization. Get started by checking out the following frameworks:
  • Conduct an assessment of your data collection practices. Understand which privacy laws and regulations apply to your business. Educate your employees of their and your organization’s obligations to protecting personal information. 
  • Transparency builds trust. Be open and honest about how you collect, use and share consumers’ personal information. Think about how the consumer may expect their data to be used and design settings to protect their information by default. Communicate clearly and concisely to the public what privacy means to your organization and the steps you take to achieve and maintain privacy. 
  • Maintain oversight of partners and vendors. If someone provides services on your behalf, you are also responsible for how they collect and use your consumers’ personal information.

We offer cybersecurity services to businesses that assist in the education of employees and mitigate cybersecurity risks

Defendify by CREG Systems Cybersecurity Platform

  • Cybersecurity Risk & Assessment Tool
  • Alerts
  • Cybersecurity Policy Builder
  • Incident Response Builder
  • Dark Web Scanning for Stolen Passwords
  • Phishing Simulation Tool
  • Employee Cybersecurity Awareness Training Videos & Webinars
  • Cybersecurity Awareness Poster Library
  • External & Internal Network Vulnerability Scanning
  • Threat Penetration Testing (Ethical Hacking)
  • Website Scanning

Many businesses do not believe that they are a potential target of cybercrime. Personal information is not limited to your basic social security number or credit card information. For instance, it can include recipes as a restaurant owner all the way to market strategies. To find out why you could be at risk of a cyberattack, watch our webinar on cybersecurity!

With COVID-19 and the transition to a remote workforce, your business can be at an even greater risk. Read why remote workers are more vulnerable to cyber attacks here! https://cregsystems.com/index.php/covid19-makes-remote-workforce-vulnerable-to-cyber-attacks/

Our staff are trained and certified as Certified Information Security System Professional (CISSP), Certified Ethical Hacker, and Certified Wireless Network Administrator and holds CompTIA A+, CompTIA Network+, CompTIA Security+, Windows Server 2016, and Microsoft Exchange certificates. In conclusion, our staff is the best equipped to deliver you the best cybersecurity in the North Country.


Local Hospital Latest Victim of Ransomware

On Saturday, July 25th, our local hospital experienced a cyber-attack. Samaritan Medical Center had to shut down its entire computer system. Therefore, employees have to return to paper and pen to operate. Patients are still being taken care of, and the hospital expects to reschedule patient procedures that have been deemed non-urgent.

Hospital Impact

The size of the attack is unknown; however, the impact on the hospital and personal information has been minimal. Cyber attacks are avoidable if you have robust cybersecurity, awareness, and know the cybersecurity best practices.

At CREG Systems, we believe that cybersecurity is a shared responsibility. In other words, we all play a part in keeping our networks safe. Organizations, their leaders, users, and the solutions provider all work together to manage your cybersecurity.

Multi-Layered Security

We recommend a multi-layered approach to your network and data security. A multi-layered security approach uses several security measures to protect essential information. The numerous “levels” of security make it difficult for hackers to get through every barrier. For instance, a hacker may get past the spam filter on your email, but cannot get through the antivirus software.

We offer cybersecurity services to businesses that assist in the education of employees and mitigate cybersecurity risks

Defendify by CREG Systems Cybersecurity Platform

  • Cybersecurity Risk & Assessment Tool
  • Alerts
  • Cybersecurity Policy Builder
  • Incident Response Builder
  • Dark Web Scanning for Stolen Passwords
  • Phishing Simulation Tool
  • Employee Cybersecurity Awareness Training Videos & Webinars
  • Cybersecurity Awareness Poster Library
  • External & Internal Network Vulnerability Scanning
  • Threat Penetration Testing (Ethical Hacking)
  • Website Scanning

Many businesses do not believe that they are a potential target of cybercrime. Personal information is not limited to your basic social security number or credit card information. For instance, it can include recipes as a restaurant owner all the way to market strategies. To find out why you could be at risk of a cyberattack, watch our webinar on cybersecurity!

With COVID-19 and the transition to a remote workforce, your business can be at an even greater risk. Read why remote workers are more vulnerable to cyber attacks here! https://cregsystems.com/index.php/covid19-makes-remote-workforce-vulnerable-to-cyber-attacks/

Our staff are trained and certified as Certified Information Security System Professional (CISSP), Certified Ethical Hacker, and Certified Wireless Network Administrator and holds CompTIA A+, CompTIA Network+, CompTIA Security+, Windows Server 2016, and Microsoft Exchange certificates. In conclusion, our staff is the best equipped to deliver you the best cybersecurity in the North Country.


The Future is Now: Benefits of Working Remote

COVID-19 is continuing to alter the way of American life. As states begin to reopen, people wonder what will the new standard be. Business culture is experiencing a change never seen before. This pandemic proves to employers and employees that much of the work done in an office is accomplishable right from home. Will we see a shift from an office environment to remote work? We think, yes.

Working remotely can offer many benefits to both the employer and the employees.

BENEFITS FOR EMPLOYERS

1. Employee Retention

Employee retention rate is something every business wants to increase. Losing valuable employees is detrimental to any company. Some ways that remote work keep employee retention rate up is that you do not lose employees when they move. The technology available today makes it feasible for remote employees to live anywhere in the world and work for a company based in one location. Millennials and upcoming generations are changing the ideas of the typical work environment. Many newer generations want more flexibility in their jobs. Remote work is a great way to offer that. 

2. Expanded Talent Pool

Hiring remote expands the pool of potential employees. A business that operates out of an office needs employees that live within a certain radius of the office. When a business implements a remote workforce, the pool of applicants becomes unlimited. With a larger pool of applicants, companies are more likely to find the person that best fits the role they are trying to fill. 

3. Reduced Overhead

A completely remote workforce requires virtually no overhead costs. There is no office space costs or little to none. Having an office also comes with the responsibility and expense of having office snacks. Elimination of these costs is possible with the switch to a remote workforce. An analysis of saving done by Global and Workplace Analytics states that IBM saved $50 million in real estate costs by transitioning to a partly remote workforce.

Find more cost-saving examples here: https://globalworkplaceanalytics.com/resources/costs-benefits

BENEFITS FOR REMOTE EMPLOYEES

1. Flexible Hours

The average 9-5 business hours is not a realistic approach to maximize productivity. Every employee has different tasks and different methods to get the job done. People function best at different times of the day due to differences in energy levels and personal schedule needs. The freedom to have flexible hours also allows employees to live and travel anywhere and still get their work done. 

2. Reduced Daily Expenses

Commuting can become expensive, reasonably quickly. The average commute being 27 minutes, longer if you live in a city. Commutes add mileage to your car and require frequent refills of the gas tank. Many employees also order or go out to eat for lunch while at work. These additional costs add up without employees realizing it. Therefore, working from home can diminish these additional employee costs. While working from home, employees are more likely to use the food that is already available to them. Childcare is often not necessary when working from home, either. 

3. Health Benefits

With the option to eat at home, employees will generally make healthier choices. Eating the right foods also leads to an increase in brain health, which results in higher levels of productivity. A work-life balance is even more manageable while working from home. Employees get to take breaks, which allows them to come back more focused and less stressed. A break could include getting a load of laundry done or running a couple of errands. The amount of time spent with family also increases. The family also alleviates stress during the day. The less stressed an employee is, the more focused they can be. 

CREG Systems is your one stop shop to assist and a transition to a remote workforce. Whether it is a complete or partial transition of a workforce, we have the tools and technicians to ensure it all goes smoothly.

Read more on our products and services to see how we can help you! https://cregsystems.com/index.php/data-wireless-networking/